Japan's major telecom carrier reports nationwide mobile service disruptions-Xinhua

Japan's major telecom carrier reports nationwide mobile service disruptions

Source: Xinhua| 2026-11-11 13:21:45|Editor: huaxia

TOKYO, Nov. 11 (Xinhua) -- Japan's NTT Docomo Inc. said Wednesday that its 5G standalone (SA) mobile service experienced disruptions across the country, and the cause is under investigation.

According to a notice issued by the major telecommunications carrier, disruptions affecting its 5G SA service began at around 10:34 a.m. local time, and users subscribed to the service experienced difficulties using voice calls, data communications, and text messaging.

Other 5G and 4G services were unaffected, the company said.

The incident came after NTT Docomo experienced a 14-hour disruption to the same 5G SA service last week, impacting approximately 1.5 million customers across Japan. ■

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